More Choices for SkyMiles Award Travel with Jetstar

Frequently Asked Questions

Start planning your next vacation to Bali or Ho Chi Minh City -- because SkyMiles now offers you even more choices for award travel in Asia with the addition of our new airline partner, Jetstar. From just 15,000 miles, you can redeem award flights from Singapore to 19 exciting destinations.

See below for a complete list of Jetstar's destinations:

* Flights operated by Valuair.

To book your award travel on Jetstar, follow these simple steps below to request your award booking online:

1. Submit your request here.
   Credit card details are required for payment of taxes, fees and fuel surcharges. Click here for a schedule of fees/taxes/surcharges.
2. A Delta agent will be in touch with you, usually within 2-3 business days, to complete the credit card payment process for the fees/taxes/surcharges if requested flights are available. Or you will receive an email from Delta if your request cannot be processed.
3. Delta will automatically deduct the required SkyMiles miles, usually within 24 hours, from your account from the time your booking is confirmed.
4. An Itinerary Receipt with details of your Jetstar award flights will be sent to the email address you provide on the online booking form. You can also view your Account Summary online to find out the mileage deducted from your account for Jetstar Asia award travel.

Flight Schedules: Click here to view Jetstar and Valuair flights.

 
Terms & Conditions

• Award redemption on Jetstar is only available to SkyMiles members residing in Asia.
• Award travel on Jetstar is only available on Economy (X) Class and must be booked at least 14 days prior to departure.
• Bookings must be requested by completing the online booking form available at delta.com. Once your booking is confirmed and the credit card payment process for taxes/fees/surcharges completed, Delta will deduct the required SkyMiles miles from your account and a Jetstar Itinerary Receipt with the flight details will be sent to the e-mail address provided when the booking was requested.
• Only Visa or Mastercard is acceptable as the form of payment for all applicable fees/taxes/charges to be charged by Jetstar.
• Award travel redemption on Jetstar is not combinable with Delta, SkyTeam airlines, or other Airline Partner itineraries.
• Award travel can be redeemed in either direction and is only available for point-to-point travel between Singapore and the 19 Jetstar cities. Travel between cities requiring connections or transfers in Singapore will be considered as two separate roundtrip awards.
• Open-jaw travel is not permitted.
• One-way travel is not permitted.
• Cancellation is not permitted once the booking is confirmed. Redeposit of miles is not permitted. Award travel has no cash value.
• Changes to flights and dates may be made directly with Jetstar and are subject to Jetstar's policies and change/rebooking/re-issuance fees.
• Passengers below the age of 15 must be accompanied by a passenger who is 15 years of age or older, at the time of travel.
• The number of seats available for this offer may be limited and are subject to availability.
• Passenger facility charges, fuel surcharge, security fees, any applicable taxes are the responsibility of the user. A credit card must be provided at the time of the booking request. Total fees, taxes, surcharges will be charged against the credit card provided once booking is confirmed and finalized.
• No complimentary food/beverage is served on Jetstar or Valuair operated flights. Snacks/drinks can be purchased onboard.
• Redemption level is subject to change without prior notice.
• Jetstar or Valuair flight/service/fees terms and conditions apply.
• Other restrictions may apply.
• Delta has the final authority in the interpretation of these rules.
• For reservations, click here.