Plan your Award Travel with Thai AirAsia
from just 15,000 Miles!

Frequently Asked Questions

Jet off from Bangkok to 23 exotic destinations throughout Thailand as well as Cambodia, China, Macau, Malaysia, Myanmar, Singapore and Vietnam. With award travel starting at only 15,000 miles, there's never been a better time to go on an Asian adventure!

Please refer to the table below for a complete list of redemption levels and destinations:

To book your award travel on Thai AirAsia, follow these simple steps below to request your award booking online:

1. Submit your request here. Thai AirAsia award travel is only currently available for bookings through October 27, 2012. Credit card details are required for payment of taxes, fees and fuel surcharges.

   There is a THB50 checked baggage handling fee applied for every checked baggage payable at the airport counter. Fees may vary depending on point of origin. To find out more, please click here.

   Click here for a schedule of other fees/taxes/surcharges.
   

2. A Delta agent will be in touch with you, usually within 2-3 business days, to complete the credit card payment process for the fees/taxes/surcharges if requested flights are available. Or you will receive an e-mail from Delta if your request cannot be processed.
3. Delta will automatically deduct the required SkyMiles miles, usually within 24 hours, from your account from the time your booking is confirmed.
4. A Travel Itinerary with details of your Thai AirAsia award flights will be sent to the e-mail address you provide on the online booking form. You can also view your Account Summary online to find out the mileage deducted from your account for Thai AirAsia award travel.

   Flight Schedules: Click here to view Thai AirAsia flights.

Terms and Conditions

• Award redemption on Thai AirAsia is only available to SkyMiles members residing in Asia Pacific.
• Award travel on Thai AirAsia is only available on Economy Class and must be booked at least 14 days prior to departure.
• Travel must be booked by submitting a request using the online booking form available at delta.com. Once your booking is confirmed, Delta will deduct the required SkyMiles miles from your account and a Thai AirAsia Travel Itinerary with the flight details will be sent to the e-mail address provided when the booking was requested.
• Award travel redemption on Thai AirAsia is not combinable with Delta, SkyTeam^® Global Alliance Partners, or other Airline Partner itineraries.
• Award travel can be redeemed in either direction and is only available for point-to-point travel between Bangkok and the above mentioned Thai AirAsia cities. Travel between cities requiring connections or transfers in Bangkok will be considered as two separate roundtrip awards.
• Open-jaw travel is not permitted.
• One-way travel is not permitted.
• Cancellation is not permitted once the booking is confirmed. Redeposit of miles is not permitted. Award travel has no cash value.
• Changes to flights and dates may be made directly with Thai AirAsia and are subject to Thai AirAsia's policies and change/rebooking/re-issuance fees.
• Passengers below the age of 12 must be accompanied by a passenger who is 18 years of age or older, at the time of travel. Passengers aged between 12-16 years old are allowed to travel alone, provided that a parent/guardian indemnifies Thai AirAsia and remains at the airport until the flight has departed.
• Infants (9 days to under 24 months on the date of travel) must be accompanied by an adult. Only one infant is allowed per adult. No baby seats or perambulators are allowed on board the aircraft.
• The number of seats available for this offer may be limited and are subject to availability.
• Passenger facility charges, fuel surcharge, security fees, and any applicable taxes are the responsibility of the user. A credit card must be provided at the time of the booking request. Total fees, taxes, and surcharges will be charged against the credit card provided once booking is confirmed and finalized.
• No complimentary food/beverage is served on Thai AirAsia flights. Snacks/drinks can be purchased onboard.
• Redemption level is subject to change without prior notice.
• Thai AirAsia flight/service/fees terms and conditions apply.
• Other restrictions may apply.
• Delta has the final authority in the interpretation of these rules.